That's why I always check places out at the Better Buisness Bureau before ordering.
They don't seem to like RideGear, either:
San Jose, CA: Check Out a Business or Charity
Also, Reseller Ratings has them at a 1.11/10 for the last six months and a 0.71/10 lifetime rating:
RideGear Customer Ratings, Reviews and Prices at ResellerRatings