Quote:
Originally Posted by firestorm34
i was trying to say that the guys at the dealership took it out and beat it. i under stand KAW had nothing to do with it .but on the other hand i have never had this kind of problem with any other bike that i have had.that includes a couple of KAwi and most of them were new.and the manufacture could not give me a sure answer for what the problem is or for now was .
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so why the "I knew I should have bought a Honda" if you know it was the dealership personnel that did it to your bike?
there are plenty of bad dealerships out there, I have worked for a couple of the worse in the area but even then most of it wasn't the mechanics. the service department usually has their hands tied by the owners. I worked at one dealer that would send special tools back so he wouldn't have to pay for them. anther that screwed the mechanics on the labor on most tickets and wouldn't provide simple things like distilled water to refill batteries. owners wanting to pay as little as they can, hiring high school dropouts for setup at $7/hr.
there has to be a good dealership in your area. do some research, call the BBB to see if there are or has been any complaints against the dealerships or what the complaints were. we had a customer want a mechanic fired because the mechanic didn't detail the bike after he worked on it, the thing looked like it hadn't been washed for a couple weeks.