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imnotbob · 07-03-2006

My dad bought a gateway desktop 5 or 5 years ago and it is still going strong. My sister bought a toshiba laptop last year she uses it for school and her 7 year old daughter plays games on it no problems yet. and I have several friends with acer laptops no problems. why cant dell realiz that if word of mouth is important which in large purchases people do talk to their friends, then they need to be better at building pcs or at customer service. it would help their bottom line. I work at pizza hut (and have been their for to long but that is another story) and we have seen an increase of 3000 dollars a week in my store just in the past three months I beleive just because of better employees means better service. there is a pizza hut on the other side of my town who 2 years ago had nearly 20k a week in sales now they do 10k service is the most important thing believe me anyone who is reading from a position of power at any company service needs to be good. and greed on mike dells scale will bite you on the end if you dont maintain the service level.

07-03-2006	#10 (permalink)
imnotbob Still On The Kickstand Join Date: Jun 2006 Location: Vallejo, ca Posts: 25	My dad bought a gateway desktop 5 or 5 years ago and it is still going strong. My sister bought a toshiba laptop last year she uses it for school and her 7 year old daughter plays games on it no problems yet. and I have several friends with acer laptops no problems. why cant dell realiz that if word of mouth is important which in large purchases people do talk to their friends, then they need to be better at building pcs or at customer service. it would help their bottom line. I work at pizza hut (and have been their for to long but that is another story) and we have seen an increase of 3000 dollars a week in my store just in the past three months I beleive just because of better employees means better service. there is a pizza hut on the other side of my town who 2 years ago had nearly 20k a week in sales now they do 10k service is the most important thing believe me anyone who is reading from a position of power at any company service needs to be good. and greed on mike dells scale will bite you on the end if you dont maintain the service level. Last edited by imnotbob : 07-03-2006 at 08:51 AM.