Hello,
I recently filed a claim with Progressive (2 months ago).
It was not very smooth on their part.
The adjuster made an estimate based on the wrong model, was a little hard to get in touch with (myself and the repair shop), and they tried to weasel out of fixing a few items.
I have been paying insurance for years without a claim. I expect things to go perfect when I do need them. This time things did not go smooth. So, I canceled and went with another company.
If I ever need to file a claim again, we'll see how this new company does.
If they don't do great, then I will cancel and move to the next.
I went through my insurance broker and got a better price/more coverage on this new company. Its AIG I believe.
|