On-Line Store

kws9999 · 07-26-2009

How about an on-line store with part lookup and purchase by credit card or PayPal.

RichLockyer · 07-26-2009

Been asking for it for years... it's not in their business plan which is to be more personal.

Just give them a call. Dunno if they'll accept Paypal but it wouldn't hurt to ask.

kws9999 · 07-26-2009

Quote:

Originally Posted by RichLockyer

Been asking for it for years... it's not in their business plan which is to be more personal.

Just give them a call. Dunno if they'll accept Paypal but it wouldn't hurt to ask.

I haven't called in the past as I prefer email for the permanent record. Last time I emailed, to get a price and order an oil filter, it took 4 days to get a response. The personal touch is great when you occasionally need advice or have an unusual need, but for routine stuff I prefer the speed of an automated system where human schedules are not a factor.

Mick327 · 07-29-2009

I second that.

**Kawi** · 07-30-2009

If you notice the top banner for Beartooth Kawasaki has a parts lookup as well as our company website has a parts lookup portal. We try to answer all requests from the Beartooth Kawasaki thread here on the forum but as we all know it takes time, we do have a designated person for monitoring the forum parts request however they also do other tasks because so far it doesn't warrant having someone 24 hrs a day, maybe in the future. The best way for a quick response is to call 1-800-556-3098. Thanks

**Kawi** · 07-30-2009

Oh I almost forgot, yes we do take paypal and all emails are answered several times a day with the exception of weekends, we are one of the very few dealers that are open on Mondays so if you send an email on Friday afternoon it may not be answered till Monday but that would be the only time there would be a lag in email. No dealership is perfect but we try. Thanks for your patients.

kws9999 · 07-30-2009

Quote:

Originally Posted by Kawi

Oh I almost forgot, yes we do take paypal and all emails are answered several times a day with the exception of weekends, we are one of the very few dealers that are open on Mondays so if you send an email on Friday afternoon it may not be answered till Monday but that would be the only time there would be a lag in email. No dealership is perfect but we try. Thanks for your patients.

Thanks for responding. In the future I will call if it's a rush situation.

07-26-2009	#1 (permalink)
kws9999 Forum Supporter Forum Supporter Join Date: Jul 2008 Location: Winthrop, MA Posts: 274	On-Line Store How about an on-line store with part lookup and purchase by credit card or PayPal. __________________ - Ken - 08 Vulcan 900 Classic

07-26-2009	#2 (permalink)
RichLockyer Patriot Guardian Extreme Forum Supporter Join Date: May 2006 Location: Chino, CA Posts: 28,016	Been asking for it for years... it's not in their business plan which is to be more personal. Just give them a call. Dunno if they'll accept Paypal but it wouldn't hurt to ask. __________________ - Rich 2006 1600 Ultra-Classic Patriot Guard Rider *Please put your bike year/model in your sig line or fill in your profile before asking for help.*

07-29-2009	#4 (permalink)
Mick327 Old and nasty BTK Expert Join Date: Oct 2008 Location: Auburndale, Florida Posts: 375	I second that. __________________ VROC 28006 2009 Vulcan 900 custom Candy burnt orange , chrome wheels, 200/70 rear tire , lowered,

07-30-2009	#5 (permalink)
Kawi Proud Owner Of This Forum Forum Supporter Join Date: Sep 2003 Location: Red Lodge, Mt Posts: 2,522	If you notice the top banner for Beartooth Kawasaki has a parts lookup as well as our company website has a parts lookup portal. We try to answer all requests from the Beartooth Kawasaki thread here on the forum but as we all know it takes time, we do have a designated person for monitoring the forum parts request however they also do other tasks because so far it doesn't warrant having someone 24 hrs a day, maybe in the future. The best way for a quick response is to call 1-800-556-3098. Thanks __________________ www.bigjimmyk.com/ www.motorcycleridersforum.com www.beartoothkawasaki.com

07-30-2009	#6 (permalink)
Kawi Proud Owner Of This Forum Forum Supporter Join Date: Sep 2003 Location: Red Lodge, Mt Posts: 2,522	Oh I almost forgot, yes we do take paypal and all emails are answered several times a day with the exception of weekends, we are one of the very few dealers that are open on Mondays so if you send an email on Friday afternoon it may not be answered till Monday but that would be the only time there would be a lag in email. No dealership is perfect but we try. Thanks for your patients. __________________ www.bigjimmyk.com/ www.motorcycleridersforum.com www.beartoothkawasaki.com Last edited by Kawi : 07-30-2009 at 10:00 AM.

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