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Discussion Starter · #1 ·
One of our Forum Members just returned home to find that he is now in need or returning his Ninja 500R because the shop messed up a simple tire change...We just had a discussion about how shops are messing up and giving the dealerships a bad name and getting by with it because "certain" Owners, seem to own everything in the area. I'm not for trying to settle peacefully an dget the job done right, but excuses for things like this situation are way to common, and UNACCEPTABLE! It takes away from the value of your bike if it looks like some shade-tree machanic wanna-be is using pliers or wrong sized sockets/wrenches and messing up/rounding off bolts and nuts. If there is an Owner, Dealership, whatever that does this they need to be "called on the carpet", have to report to Kawasaki with a Report of Resolution. Not just for that incident but for future dealership franchise. Kawasaki does not approve of us using the wrong tools and I'm sure that the Owners and dealers shouldn't try to sweep things like this under the carpet and expect to keep a Franchise. I'm as upset with this type of situation as rednek426 is...we all should be. I'll leave the Soapbox on this one to "chill out", but something so simple as changing tires and not paying attention could get one of us killed, worse yet an accident could involve others. To Hell with a bike it can be replace, or members, our friends cannot... Sorry for YELLING!

rednek426
Found First Gear
Joined: 09 Apr 2004
Posts: 65
Location: Flagstaff, AZ
Posted: Sun Aug 29, 2004 3:50 am


ZX-2R
Rants&Raves Specialist


Joined: 08 Mar 2004
Posts: 1507
Location: Gardner, KS
Posted: Mon Aug 30, 2004 2:43 am

--------------------------------------------------------------------------------
Not only write a Letter, make a detailed list of what you found and what you are experiencing...take pictures with a film camera as well as a digital. You can use the digital to make copies for them on a floppy, and if they acuse you of altering (fat chance) you will have film with frof as well. Be nice, and don't lose your cool...Chill a moment and see if you can find the SPORT RIDER April, 2004 and go to page 88...Consumers Rule, by Marc Cook. Specifically it refers to the Magnuson-Moss Warranty Act. www.sportrider.com
IF you can't find it let me know and I will have my wife fax it from the Law Office of Charles F. Lay, Atty. Karen is his Legal Secretary, notary....

_________________
ZX-2R
Still wanting a Kawasaki
Ninja 250R, 500R, ZX-6R, ZZR-600
It just has to be a Kawasaki

3/29/53
 

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just for clarification, the shop i took my 500r to is NOT a kawasaki dealership, in fact, not a dealer at all, just a local shop.

however, the local company that owns the shop, is a dealer of domestic bikes (victory, polaris, and the like). the actual kawasaki dealership here in town i refuse to let touch my bike.

i will be talking to the owners tomorrow, to see what will be done.
 

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Discussion Starter · #3 ·
Thanks for th eclarification

Still...What a mess...
 

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yes... trust me i know... i'm going to be riding _TC_'s bike, or my dad's valkyrie till all this get's figured out.
 

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Just so I know, what was the name of this shop?
 

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Discussion Starter · #6 ·
SHOPS

rednek426, c'mon spit both of them out. I guess that IF we need service in Flagstaff we had better chat with you before dragging the bike in and setting there till they open in the morning...
 

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Discussion Starter · #7 ·
And after Minasnowda how about this timely weather report

Subject: Moving to Arizona.......

May 30th: Just moved to Arizona. Now this is a state that knows how to live! Beautiful sunny days and warm balmy evenings. What a place! It is beautiful. I've found my home. I love it here.

June 14th: Really heating up. Got to 100 today. Not a problem. Live in an air-conditioned home, drive an air-conditioned car, What a pleasure to see the sun everyday like this. I'm turning into a sun worshipper.

June 30th: Had the backyard landscaped with western plants today. Lots of Cactus and rocks. What a breeze to maintain. No more mowing lawn for me. Another scorcher today but I love it here.

July 10th: The temperature hasn't been below 100 all week. How do people get used to this kind of heat? At least it is windy though. But getting used to the heat is taking longer then I expected.

July 15th: Fell asleep by the community pool. Got 3rd degree burns over 60% of my body. Missed 3 days of work. What a dumb thing to do. I learned my lesson though. Got to respect the ol' sun in a climate like this.

July 20th: I missed Lomita (my cat) sneaking into the car when I left this morning. By the time I got to the hot car at noon, Lomita had died and swollen up to the size of a shopping bag and stank up the upholstery. The car now smells like Kibbles and shits. I learned my lesson though. No more pets in this heat.

July 25th: The wind sucks. It feels like a giant freaking blow dryer! And it's hot as hell! The home air-conditioner is on the fritz and the AC repairman charged me $200 just to drive by and tell me he needed to order parts.

July 30th: Been sleeping outside on the patio for 3 nights now. $225,000 house and I can't even go inside. Why did I ever come here?

Aug. 4th: It's 115 degrees. Finally got the AC fixed today. It cost me $500 and gets the temperature down to 85 degrees I hate this stupid state.

Aug. 8th: If another wise ass cracks "Hot enough for you today?" I am going to strangle him. **** heat. By the time I get to work the radiator is boiling over, my clothes are soaking wet, and I smell like baked cat!

Aug. 9th: Tried to run some errands after work. Wore shorts, and when I sat on the seats in the car I thought my ass was on fire. I lost 2 layers flesh and all the hair on the back of my legs and ass. Now my car smells like burnt hair, fried ass and baked cat.

Aug. 10th: The weather report might as well be a recording. Hot and sunny, Hot and sunny, Hot and sunny. It's been too hot to do **** for 2 **** months and the weatherman says it might really warm up next week. Doesn't it ever rain in this **** desert? Water rationing will be next. So my $11,700 worth of cactus will dry up and blow over. Even the cactus can't live in this **** heat.

Aug 14th: Welcome to Hell! Temperature got to 120 today Forgot to crack the window and blew the **** windshield out of the car. The installer came to fix it and said " Hot enough for you today?' My sister had to spend $1500 to bail me out of jail. Freaking Arizona. What kind of sick demented idiot would want to live here? Will write later to let you know how the trial goes.
 

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i'll post the names, just don't start sending hate mail/nasty grams their way.... yet.

the shop i took the bike to to have the tires changed and balanced is Big Joe's Cycles, which is owned by Flagstaff Motorsports, which is the shop/dealer across town. they primarily deal with polaris, arctic cat, and victory motorcycles, but they'll service anything.

the dealership that i won't let touch my bike is Northland Motorsports. they deal with pretty much all the japanese bikes.

an update to the situation for those not following the thread in the mechanics corner, i went by the shop across town that owns Big Joe's, and they told me that it sounds like either a defective tire, or a mounting issue, and to take it to Big Joe's. they will be calling first thing tuesday morning to let the guys at Joe's know what's going on and that i will be there in the afternoon.

and zx-2r, i fell out of my chair laughing at the letter!
 

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Discussion Starter · #9 ·
Laughing

Laughing is good for ya. Hope you were wearing some gear. My councilor is getting pretty pointed lately because I plan on moving to AZ! I just had to send it to you guys out there...I can hardly wait? HA!
Hope all goes well andthey find that in fact it was their workmanship and not a defective tire. Just so that you don't have to wait for another...Thanks for the updates...looking forward to the continuing Saga of Flagstaff...
 

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i would much rather be making a post of reccomendation versus what i've been doing, as this shop came highly reccomended.... but we shall see.
 

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Re: And after Minasnowda how about this timely weather repo

ZX-2R said:
Subject: Moving to Arizona.......

What kind of sick demented idiot would want to live here? Will write later to let you know how the trial goes.
Some funny stuff here and most of it's pretty true. Leather or vinyl seats are a bad idea here. :shock:

I'll be thinking of you when you are up to your armpits in snow. :wink:
 

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Discussion Starter · #12 ·
Leather and Vynal

Then what do you set on? Need a bike thong/umbrella to keep the seat out of the sun? Thanks...with the way the weather is going I'm almost ready to put my dozer blade on my tractor...a couple loads of gravel for the driveway, it rather long, then I'll be ready for the snow...Should the kidney transplant keep my mother-in-law here long enough, I'm scootin' out of here for a week, to thaw out.
 

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Cloth seats for cars is best. Motorcycle...park it in the shade if I can. Some folks carry small covers for the top part of the bike. I don't wear shorts on the bike, so jeans do a pretty good job of cutting down on butt burn. :lol:

For cars it's dark tinted windows, and sun shades. I had a remote start installed as part of an alarm system. I hit it from a few hundred feet away. Car stays locked, but starts. It's great for cooling the car down from 150 to something more reasonable by the time I get to it. You learn to adapt. Kinda like I did after living in the cold and snow of Chicago for years.
 

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Discussion Starter · #14 ·
HOT!

Okay...I plan on doing most of my transportation by bike...Studebaker with car cover when I use it durring the day. I just know that all this snow has to be left behind. Now that I have no feeling in my feet/legs it makes things crucial that I stay out of it. Big thing is getting rid of most of my winter clothes. I have collected way to much and have way to many sweaters, jackets, even ski stuff and gortex jackets...some of it I had in Alaska...but it'd be nice just to lose most of it when I move to AZ. A couple of jackets, flannel shirts, several sweaters...right now I have a complete closet and three foot-lockers of winter stuff...
 

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hey, it snows here in az too... at least, where i live. i know it's snowed down in phoenix a couple times too. (but it was gon when the sun came up)

sorry to pull this tread back on subject, but, just got back from big joes. they were extremely sorry over my problem with the tire and promised to make it right. so, as i watched, he un-mounted and re-mounted the tire, balanced it, and re-torqued the front end, as well as checking the alignment, front and rear. when all was done, i took it for a spin, ran it up to 80 with no hint of a wobble or wheelhop. i felt it was perfect ^.^ so after more apologies from them, and thank you's from me, i left with a perfectly set up bike and a free hat.

i feel that recognizing the issue and going the distance to correct it deserves good marks from me. ^.^ flagstaff motorsports is good people, as i was assured before and have proof of now.
 

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Discussion Starter · #16 ·
Back on the road!~

Great! They must have had it just a little off when it was mounted on the wheel... SOmething that shouldn't have happened, but did...at least now you have it back and the bike is safe to ride! Happy to hear a good ending, ,,as the Saga continues...
 

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i'm glad it's ready for the labor day weekend ^.^ gonna see what roads i can find, put some miles on these tires!

i'm glad my story had a happy ending, i know a lot of people aren't so fortunate.
 

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Cool, good to hear it turned out well after all...
 

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Happy endings are good. Glad to hear it all worked out, and they made it right.
 

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Discussion Starter · #20 ·
JUST for reference

What tires did you put on and what sizes???
 
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