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Four weeks ago I purchased a new Kawasaki MULE 3010 trans 4x4 for $10,000
At the time I thought I was purchasing the most robust UTV on the market for our deer lease.
At less than 7.0 hours the left outboard u-joint retaining clip came out or was never there. The axle was shelled out by the bearing come apart. The repair was made under warranty. As it should have been.
At around 10.0 hours the front left tie rod came off and slightly enjured my son. The MULE is now in the shop and they are waiting to see if warranty will pay for it. It seems that when the rod came undone it bent slightly.
imagine that, you are driving 15-20 mph and the front left wheel turns ABRUPTLY horizontal. Yea, I gues something would bend since bodies did.
The manufacturer thought we may have struck something that caused this.
The tie rod is fully intact. The nut(s) just came off!
I called Kawasaki customer service and they said this never happened before. When I told them about my son being slightly injured they clamed up.
How can they not repair this under warranty? I asked the dealer, Impact Kawasaki in Harker Heights, Texas if I am missing something in preride inspections. The service manager replied certainly not.
Have any of you had a really bad experiance like this? I am very disappointed in the quality or lack of. The worse thing of all this is an American made product!
HELP KAWASAKI, IF YOU ARE LISTENING!
At the time I thought I was purchasing the most robust UTV on the market for our deer lease.
At less than 7.0 hours the left outboard u-joint retaining clip came out or was never there. The axle was shelled out by the bearing come apart. The repair was made under warranty. As it should have been.
At around 10.0 hours the front left tie rod came off and slightly enjured my son. The MULE is now in the shop and they are waiting to see if warranty will pay for it. It seems that when the rod came undone it bent slightly.
imagine that, you are driving 15-20 mph and the front left wheel turns ABRUPTLY horizontal. Yea, I gues something would bend since bodies did.
The manufacturer thought we may have struck something that caused this.
The tie rod is fully intact. The nut(s) just came off!
I called Kawasaki customer service and they said this never happened before. When I told them about my son being slightly injured they clamed up.
How can they not repair this under warranty? I asked the dealer, Impact Kawasaki in Harker Heights, Texas if I am missing something in preride inspections. The service manager replied certainly not.
Have any of you had a really bad experiance like this? I am very disappointed in the quality or lack of. The worse thing of all this is an American made product!
HELP KAWASAKI, IF YOU ARE LISTENING!