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They should have a survey on a lot of their dealers they have. Kawasaki has a good product but a lot of the dealers are just after the dollars they really don"t care about return customers I have had atvs over 20 yrs. we own 3 Kaw. at present I like them I don"t like the way I was treated on my warranty work with my 650P 03 If the dealer had told you about the buy back they would not been able to sell the parts at 200% mark up I too am getting to blow off some steam Good Luck
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