Hi sunnyorlando....and Welcome!
You'll find some very nice and caring people here.
I have to agree that the dealer (others call them "Stealers") should make it right....unless of course they are only concerned with "the sale" and not the customer.....then you may have to stand your ground and find what legal means is available to you.....if you simply cannot get satisfaction from the stealer. I have wondered if I had bought my bike new (mine was used when purchased June 2004) and did not get reasonable customer service how to go about dealing with that. I had thought that if it was going no where I might be inclined to say things like: "So....since you either refuse to help me or just don't care to help me....how about I submit a story to the local news folks and tell them just what kind of company / business you really are"! I know....that's probably not what others would do.....so don't run out and try it...YET. There is always the AG that you can turn to and file a complaint as well as the BBB...."IF" you have exhausted all other means.
Now....as for the level of quality of finish product from Kawasaki....I can't speak about that since I bought a used bike. I'm sure others will offer some good ideas. Hang in there and don't get to discouraged.....somehow it'll work out for you.
I have to agree that the dealer (others call them "Stealers") should make it right....unless of course they are only concerned with "the sale" and not the customer.....then you may have to stand your ground and find what legal means is available to you.....if you simply cannot get satisfaction from the stealer. I have wondered if I had bought my bike new (mine was used when purchased June 2004) and did not get reasonable customer service how to go about dealing with that. I had thought that if it was going no where I might be inclined to say things like: "So....since you either refuse to help me or just don't care to help me....how about I submit a story to the local news folks and tell them just what kind of company / business you really are"! I know....that's probably not what others would do.....so don't run out and try it...YET. There is always the AG that you can turn to and file a complaint as well as the BBB...."IF" you have exhausted all other means.
Now....as for the level of quality of finish product from Kawasaki....I can't speak about that since I bought a used bike. I'm sure others will offer some good ideas. Hang in there and don't get to discouraged.....somehow it'll work out for you.